For the last 50 years, the most significant technological advances have been in communication technology. We’ve developed incredible social media platforms, digital tools, and mobile technologies that have connected nearly everyone in the world in unprecedented ways. It is now easier than ever to communicate across vast distances, through diverse mediums, with anyone, anywhere.
This evolution in communication technology stands in contrast to the prior era of technological progress, which focused primarily on mechanical innovations. Before the Internet, breakthroughs were largely in the mechanical and physical domains—electricity, appliances, plumbing, transportation, and medical technologies. These advances transformed the physical and material conditions of life, whereas the digital and communication technologies of the last half-century have primarily transformed the social and symbolic: how we share, transmit, and receive information.
So where does AI fit within this framework? On the surface, AI seems to belong to the realm of communication technology, given its reliance on digital infrastructure and its ability to process, analyze, and generate information. However, AI is not just another faster, flashier app, nor is it simply an incremental improvement in how we connect or communicate. AI represents a qualitative shift—different not in degree but in kind. It’s not merely a tool to expand or refine existing communication technologies; it introduces entirely new capabilities: the ability to generate, interpret, and act on information autonomously, at scale, and with unprecedented sophistication.
This distinction raises an important question: What will we do with this power? Historically, the revolution in communication technology has largely been co-opted for one purpose: advertising. Social media, search engines, streaming platforms—all these breakthroughs have, at their core, been monetized by perfecting the art of targeting and persuading audiences to buy, click, or consume. The immense potential of communication technology has often been reduced to serving the interests of advertisers, prioritizing profit over other possible uses.
Will AI follow this same trajectory? Will its vast power be funneled into refining micro-targeted advertising and making marketing even more efficient? Or can its unique capabilities be directed toward broader, more meaningful purposes? AI has the potential to reshape education, healthcare, governance, and creative expression in ways that go far beyond commercial exploitation. But realizing this potential will depend on whether its deployment is driven by ethical considerations and the desire for collective good—or by the same profit motives that have shaped the digital landscape over the past half-century.
AI represents a turning point in the history of communication technology. It is not just a tool for transmitting or refining messages; it has the capacity to generate new knowledge, discover patterns we cannot see, and even challenge human creativity and decision-making. The real question, then, is whether we will seize this moment to redefine the role of communication technology in society or let it become yet another means to sell more products more effectively. The answer will determine whether AI becomes a transformative force for good or merely the next iteration of a decades-old advertising machine.

